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Frequently Asked Questions

How do I install Cazy Quiz on my store?

Find Cazy Quiz on the Shopify App Store and click Install. Approve the permissions, and you'll be taken to the dashboard where you can create your first quiz immediately.

How do I add a quiz to my store pages?

Go to your Shopify theme editor (Online Store > Themes > Customize), click 'Add section' or 'App embeds', and find 'Cazy Quiz Block' or 'Cazy Quiz Embed'. Enter your Quiz ID and save.

Where do I find my Quiz ID?

Open the quiz in the editor. The Quiz ID is displayed at the top of the editor page and can be copied with one click.

My quiz isn't showing on my store

Make sure the quiz status is set to 'Published' (not Draft) in the quiz editor. Also verify you've entered the correct Quiz ID in the theme editor block.

How does AI quiz generation work?

Describe your store and products, and our AI creates a complete quiz with questions, answer options, and recommendation logic. You can then customize everything to your liking.

Is email collection GDPR compliant?

Yes. Email collection requires explicit opt-in consent from customers with a customizable consent checkbox. Emails are only collected when customers actively choose to provide them.

Can customers add products to cart from the quiz?

Yes! The results page includes 'Add to Cart' buttons for each recommended product. Customers can add products directly to their Shopify cart.

What happens when I hit my response limit?

Your quiz continues to work, but new completions won't be recorded. Upgrade your plan anytime to increase your limit. The count resets every 30 days.

How do I upgrade or change my plan?

Go to the Billing page inside the app, or manage your subscription from your Shopify admin under Apps billing.

What happens if I uninstall the app?

Your quiz data is retained for 30 days. If you reinstall within that period, your quizzes will still be there. After 30 days, data is permanently deleted.

Need more details? Check our full documentation